30-day refunds

Last updated: 28 September 2026

If QualBuddy is not right for you, you can have a full refund within 30 days of buying your licence, for any reason. You do not need to explain.

How to ask

Email hello@qualbuddy.com from the address you bought with, or use the link in your Paddle receipt. Paddle.com, our reseller and Merchant of Record, returns the money to your original payment method. It usually appears within a few working days.

What happens next

The licence ends when the refund is approved. At its next check-in QualBuddy returns to the same access as after a trial: you can still open, play, export and back up everything you made. Your projects stay on your computer.

After 30 days

We look at later requests case by case. Nothing in this policy affects your rights as a consumer. The licence terms and Paddle’s buyer terms also apply.